Building Long-Term Partnerships Through Design, Execution, and After-Sales Service

MCFC has proudly partnered with BW Shipping for more than a decade, delivering multiple office fitout projects that reflect the strength of a long-term client relationship built on trust, reliability, and consistent service.

Our partnership with BW Shipping began over ten years ago with the fitout of approximately two and a half office floors. Since then, MCFC has continued to support the client through major renovation works and, most recently, the successful delivery of their new headquarters in Makati, covering approximately 3,300 square meters.

The projects were delivered under a design-and-build approach, allowing MCFC to work closely with the client in conceptualizing and executing office environments aligned with their operational requirements, brand identity, and evolving workplace needs. Through collaborative planning, thoughtful design development, and efficient construction execution, our team was able to translate the client’s vision into functional and professional workspaces across multiple phases of their growth.

A key reason behind the long-standing relationship is MCFC’s commitment to after-sales support. Beyond the standard warranty period, MCFC provides lifetime after-sales service to our clients — a commitment that is fully supported by our organizational structure. Unlike traditional contractors where after-sales concerns are handled by active project teams, MCFC maintains a dedicated after-sales department separate from the main construction operations. This allows us to respond quickly and efficiently to client concerns without affecting ongoing project execution.

By maintaining long-term support and responsiveness long after project completion, MCFC has continued to earn the trust of BW Shipping through every stage of their office evolution.

Project Highlights

• Client: BW Shipping

• Project Size: 3,300 sqm

• Scope: Design and Build Office Fitout
Partnership
• Duration: More Than a Decade

• Project History:

  • Initial fitout of 2.5 office floors

  • Major office renovation works

  • Delivery of new Makati headquarters

• Key Strength: Long-Term Client Retention Through Reliable After-Sales Support

• MCFC Advantage:

  • Dedicated after-sales team separate from construction operations

  • Faster response times without affecting active projects

  • Lifetime after-sales support commitment